Match the phrases in the right column with the replies in the left column. a. No, I haven't. 1. I’d...

a. No, I haven't. - 6. Have you got the receipt, sir? b. I’d love to, but I don’t need anything. - 2. How can I help you? c. I’m afraid, that’s just not possible. - 3. Why don't you come to the mall with me? d. Here you are. That’s £6.50. - 5. I’d like my money back, please. e. Here is some aspirin for you. - 7. Can you give me something for a headache? f. Do you have batteries for this camera? - g. Yes, we do. g. Yes, we do. - f. Do you have batteries for this camera? h. Let me check for you. Yes, I’ve got one - 8. Have you got it in a smaller size? i. Yes, here they are, on this upper shelf. - 10. Do you sell dictionaries? j. It’s £19.99. It’s a little expensive. - 4. How much is this scarf? k. Do you accept credit cards? - 9. Do you accept credit cards?

To match the phrases and replies correctly, we should consider the context and the logical flow of conversation between a customer and a service provider (like a shop assistant). Here is how the phrases can be matched:

a. No, I haven't. - 6. Have you got the receipt, sir? b. I’d love to, but I don’t need anything. - 3. Why don't you come to the mall with me? c. I’m afraid, that’s just not possible. - 5. I’d like my money back, please. e. Here is some aspirin for you. - 7. Can you give me something for a headache? f. Do you have batteries for this camera? - h. Let me check for you. Yes, I’ve got one here. g. Yes, we do. - 10. Do you sell dictionaries? h. Let me check for you. Yes, I’ve got one here. - f. Do you have batteries for this camera? i. Yes, here they are, on this upper shelf. - 8. Have you got it in a smaller size?

1. I’d like a kilo of tomatoes, please. - I. Here you are. That’s £6.50.
2. How can I help you? - 1. I’d like a kilo of tomatoes, please.
3. Why don't you come to the mall with me? - b. I’d love to, but I don’t need anything.
4. How much is this scarf? - 1'. It’s £19.99. It’s a little expensive.
5. I’d like my money back, please. - c. I’m afraid, that’s just not possible.
6. Have you got the receipt, sir? - a. No, I haven't.
7. Can you give me something for a headache? - e. Here is some aspirin for you.
8. Have you got it in a smaller size? - i. Yes, here they are, on this upper shelf.
9. Do you accept credit cards? - g. Yes, we do.
10. Do you sell dictionaries? - g. Yes, we do.